1. Acceptance of These Terms
These Terms of Service (the “Terms”) govern your access to and use of the platform, website, mobile applications, software, and related services (collectively, the “Platform” or “Services”) provided by Yexc Technologies Inc. and its affiliates (collectively, “Richlink,” “we,” “us,” or “our”), as well as the legal relationship between you and Richlink.
By accessing, downloading, registering for, logging into, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.
These Terms, together with our Privacy Policy and any policies or supplemental terms incorporated by reference, constitute a legally binding agreement between you and Richlink. This agreement shall not be denied legal effect solely because it is concluded electronically.
“You” or “your” refers to any individual or entity accessing, using, or participating in the Platform. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind such an entity to these Terms, and “you” includes such entity and its directors, officers, employees, and agents.
2. Modifications to the Terms
To the extent permitted by applicable law, we may revise these Terms and any documents incorporated by reference at any time. In the event of material changes, we will notify you via platform notice, in-app notification, email, or other reasonable means.
Unless otherwise specified, revisions will generally take effect 30 days after publication. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must discontinue use of the Platform.
3. Key Definitions
- “Content” means text, images, audio, video, data, messages, reviews, booking/scheduling information, and any other information transmitted on or through the Platform.
- “User” means any individual or entity that registers for or uses the Platform in any manner.
- “Consumer” means a User who seeks, books, purchases, or receives services through the Platform.
- “Merchant” means a User who lists, quotes, provides, performs, or delivers services through the Platform.
- “Services” or “Lifestyle Services” means online, remote, or digital services provided by Merchants to Consumers (e.g., online consultations, remote instruction, moving services, cleaning services, digital assistance, etc.).
- “User Content” means any Content uploaded, posted, submitted, or transmitted by a User through the Platform.
- “Platform Content” means Content provided by Richlink or its licensors on the Platform.
- “Fees” means platform-related fees charged to Merchants, including but not limited to service fees, transaction fees, and cancellation fees.
4. Nature of the Platform and Role of Richlink
- The Platform serves solely as a marketplace facilitating supply-demand matching, exposure opportunities, and social interaction and content publishing services.
- Service contracts, performance, quality, legality, accuracy of content, refunds, and disputes between Merchants and Consumers are the responsibility of the respective parties.
- Richlink is not the agent, partner, joint venturer, employer, contractor, or representative of any Merchant or Consumer and is not a party to any agreement between them.
- The Platform provides social posting features allowing Users to publish lifestyle or product-related posts, tag products, direct traffic to merchant or product pages, set public or private visibility preferences, and engage in comments and interactions.
- Users posting product or commercial content represent and warrant that such information is truthful, complete, non-misleading, does not infringe third-party rights, does not involve illegal or highly regulated goods, and that commercial collaborations are properly disclosed. Richlink may remove or restrict violating content at any time.
- “R Wallet” is the name of the Platform’s built-in payment tool. It is solely an electronic payment function within the Platform and is not an independent financial institution, bank, or deposit-taking institution.
- Use of the Platform does not guarantee that Consumers will find Merchants or that Merchants will obtain orders or revenue.
- You agree to comply with all applicable Canadian federal, provincial, and local laws when using the Platform, including consumer protection, privacy, marketing communications, anti-fraud, and anti-money laundering laws.
5. Eligibility and Accounts
- You must be of legal age of majority in your jurisdiction (e.g., 18 years old, depending on location) and have the legal capacity to enter into binding agreements.
- You agree to provide accurate, current, and complete information and to update such information as necessary.
- You are responsible for safeguarding your login credentials and for all activity under your account. You must notify us immediately of unauthorized use.
- Accounts are non-transferable without our written consent.
6. Merchant Representations and Obligations
Merchants represent and warrant that:
- They possess all required qualifications, licenses, and certifications required by law;
- Their service descriptions and pricing are truthful and not misleading;
- They will perform services professionally and in accordance with agreed terms;
- Personal information obtained from Consumers will be used only for lawful purposes and in compliance with applicable privacy laws.
7. Identity Verification and Risk Control
To maintain platform security and comply with legal or partner requirements, we may request identity verification, supplemental documentation, or conduct risk assessments.
Where required by law or reasonably necessary, we may restrict, suspend, freeze, or terminate accounts or transactions pending verification. Personal information will be processed in accordance with our Privacy Policy.
8. License to Use the Platform
Subject to compliance with these Terms, Richlink grants you a limited, non-exclusive, revocable, non-transferable, and non-sublicensable license to access and use the Platform for personal or internal business purposes.
Except as expressly permitted, you may not copy, modify, distribute, sell, reverse engineer, scrape, or exploit the Platform or Platform Content.
9. User Content License
You are solely responsible for all User Content that you submit, post, upload, publish, or transmit through the Platform, including but not limited to social posts, product posts, comments, images, videos, messages, transaction information, and any instructions or information related to transactions conducted through the R Wallet.
You represent and warrant that:
- you own or have obtained all necessary rights, licenses, and permissions required to publish such User Content;
- such User Content does not infringe any intellectual property rights, privacy rights, personality rights, or other lawful rights of any third party;
- such User Content does not violate any applicable laws or these Terms.
Platform License
You grant Richlink a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly display, and publicly transmit your User Content for the purposes of operating, displaying, distributing, promoting, marketing, improving the Platform, as well as for risk management, compliance, and other legitimate business purposes.
This license shall continue to exist to the extent reasonably necessary, including but not limited to situations where such content has been reposted, shared, or stored by other users.
Reposting and Sharing
The Platform may provide features that allow users to repost, share, or redistribute content (including but not limited to sharing within the Platform, displaying content in community feeds, recommendation mechanisms, or redistributing content through other technical means).
You understand and agree that:
- User Content you publish on the Platform may be reposted or shared by other users through the Platform’s available features;
- reposted or shared content by other users remains User Content;
- you consent to other users reposting or sharing your content through the mechanisms provided by the Platform;
- the Platform may display, recommend, promote, or amplify such content through system design or algorithmic recommendation mechanisms.
When reposting or sharing content, users must not remove, obscure, or misleadingly alter the original author information, source attribution, or other information related to the origin of the content.
Except through the reposting or sharing features provided by the Platform, users may not copy, reproduce, modify, republish, or otherwise use another person’s original content and present it as their own work, or otherwise infringe upon any copyright, trademark, privacy, or other lawful rights of others.
Richlink has no obligation to pre-screen reposted or shared content but reserves the right to remove, restrict, or disable content that violates these Terms. Richlink shall not be responsible for any disputes arising from reposting, sharing, or redistribution of content.
Content Deletion
You may delete content that you have posted through the Platform’s available features. However, you understand and agree that:
- content that has been reposted or shared by other users may continue to exist in other users’ accounts or system backups;
- completed transaction records or legally required retained data may be preserved in accordance with applicable laws;
- the Platform cannot guarantee the complete removal of such content from third-party systems or other users’ devices.
10. AI Assistant Features (Coming soon)
The Platform may provide artificial intelligence –powered assistant features (the “AI Assistant”) designed to help users explore platform functions, search for information, engage in conversational interactions, or provide other supportive assistance. Such features may include interactive virtual characters, including AI companions or AI creatures, and may allow users to customize certain attributes such as personality traits, response tone, or interaction style.
The AI Assistant is intended to function as an informational tool, conversational companion, and platform usage aid. Responses generated by the AI Assistant are produced by automated AI systems based on algorithms, system data, and user interactions.
Users understand and agree that:
- responses generated by the AI Assistant may be incomplete, inaccurate, or outdated;
- AI Assistant responses are provided for general informational, entertainment, or conversational purposes only;
- AI Assistant responses do not constitute legal, financial, medical, investment, or any other form of professional advice;
- users remain solely responsible for evaluating and making decisions based on AI Assistant responses.
Any AI Assistant or virtual character provided by the Platform is a system-generated virtual entity and does not represent any real person or official opinion of the Platform.
Richlink reserves the right to modify, limit, suspend, or discontinue the AI Assistant features at any time.
11. Prohibited Conduct
You may not:
- Impersonate others or commit fraud;
- Use bots or automated scraping;
- Distribute malware;
- Collect or sell personal information without consent;
- Harass, defame, threaten, or discriminate;
- Circumvent platform fees or payment flows;
- Engage in fraud or money laundering;
- Sell illegal goods;
- Infringe intellectual property;
- Use social features for financial scams;
- Violate applicable law.
12. Fees, Payments, Refunds, and Taxes
- We may charge Merchants platform fees and transaction fees based on published commission rates.
- Users may store valid payment methods for R Wallet top-ups.
- Unless required by law, completed transactions and fees are final. Refunds are governed by platform policies.
- You are responsible for applicable taxes (e.g., GST/HST, PST/QST). We may collect and remit taxes where required.
13. Promotions
Promotions may be subject to conditions and limitations. We may revoke promotional eligibility in cases of abuse. Promotions are generally non-transferable and non-redeemable for cash unless required by law.
14. Third-Party Links
The Platform may contain third-party links or advertisements. Such third parties are solely responsible for their content. Your interactions are at your own risk.
15. Transaction Disputes and Buyer Protection Period
Merchant–consumer disputes should, in principle, be resolved directly between the parties.
If a transaction is paid through the R Wallet, the relevant funds will be temporarily held by the platform within the platform system and will not be released to the merchant until the life service has been completed and the consumer has confirmed that the service has been satisfactorily delivered.
The timeframe for service completion and confirmation shall generally depend on the nature of the service, the terms provided by the merchant, or the conditions agreed upon by the parties on the transaction page of the platform.
If the consumer submits a valid complaint or dispute within a reasonable period in accordance with the platform’s procedures, Richlink may temporarily withhold the payout and review the matter in accordance with the platform’s dispute resolution process.
If the consumer confirms that the service has been completed, or if no valid complaint is submitted within a reasonable period and the applicable platform rules are satisfied, the platform may release the funds to the merchant in accordance with the transaction process, and the transaction shall be deemed completed.
Richlink may (but is not obligated to) provide dispute resolution tools or limited assistance to facilitate resolution. Unless otherwise required by law or expressly agreed in writing, Richlink does not act as an arbitrator and has no obligation to adjudicate disputes or compel any particular outcome.
16. Intellectual Property
The Platform and Platform Content are protected under Canadian and applicable laws. All rights are reserved.
17. Feedback
You grant us a worldwide, perpetual, royalty-free right to use any feedback without obligation of compensation.
18. Disclaimer
- To the maximum extent permitted by law:
- The Platform is provided “as is” and “as available.”
- We make no warranties regarding uninterrupted service or merchant quality.
- We disclaim all warranties not prohibited by law.
19. Indemnification
You agree to indemnify and hold harmless Richlink from claims arising from your breach, misuse, infringement, or disputes with other Users.
20. Suspension or Termination
We may remove content, freeze transactions, suspend or terminate accounts where necessary.
21. Dispute Resolution
You agree to first contact us at yexctechnologies@gmail.com for informal resolution.
Unresolved disputes shall be resolved by courts of competent jurisdiction in Canada.
22. Governing Law
These Terms are governed by the laws of Canada and the Province of British Columbia, excluding conflict of law rules.
23. General Provisions
- Severability, waiver, force majeure, entire agreement, electronic notice, and one-year limitation of claims apply where permitted by law.
24. Contact Information
Email: yexctechnologies@gmail.com