Welcome to the Richlink app!
When we mention the "Platform", we are referring to:
(1) our mobile application for iOS and Android (the "Application");
(2) the website at https://richlink.app (the "Website"); and
(3) all of our business activities, including our "Services" as described below.
We hope you enjoy using the Platform!
At Richlink app, we take your privacy and the security of your personal information very seriously. This Privacy Policy (the "Policy") explains who we are, what personal information we collect from and about you, and how we use and protect it when you interact with the Platform. Please take a moment to read it carefully.
As a Richlink app customer, you can trust that we handle your personal information with care and in compliance with our legal obligations. This Policy lays out exactly how we do that.
Overview
Here is a quick overview of what personal information we collect, why we need it, and whom we might share it with.
Why ?
- • Open and maintain your account on the Platform
- • Enable chat and social features
- • Provide trading and payment services
- • Platform use to understand your needs, how to improve our services and trace fraudulent activities
What ?
- Nickname
- Phone number
- Chat metadata
- Group setting
- Friend connections
- Transaction history
- Payment records
- IP address
- Device ID
- Browser information
- Analytics identifiers
With whom we share?
- • Companies that provide the infrastructure for the Platform
- • Messaging and social service providers
- • Shouxin wallet system, financial institutions
- • Companies that provide data analytics
Terms You Need to Know
"Data Protection Laws" refer to laws designed to protect your personal information and privacy. Richlink app's business activities span internationally, including within Canada, when handling personal information related to Canadian residents, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs the collection, use, and disclosure of personal information in the course of commercial activities within Canada.
Richlink app is committed to complying with PIPEDA and any other applicable data protection regulations in the jurisdictions where we operate, to ensure that your personal information is protected with the highest standards.
"Financial Regulatory Laws" include the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (S.C. 2000, c. 17). The Financial Regulatory Laws impose special obligations on the Richlink app to which we are committed to adhering, and which may have an effect on our treatment of your personal information. "Personal information" means any information about an identifiable individual. It can be as simple as your name or email, or more complex like device identifiers. We take a broad view of what constitutes personal information.
"Services" includes, but is not limited to, the use of our digital wallet to transfer, store, and manage virtual currencies and digital assets.
Please note that deleting or blocking certain cookies may reduce your user experience by requiring you to re-enter certain information, including information required to use certain services available on the Platform. Furthermore, deleting certain cookies may prevent certain functions, or the entirety of the Platform, from working at all.
How We Protect Your Personal Information
Richlink app ensures that your Personal Information is held securely and implements access controls to reduce access to Personal Information on a "need-to-know" basis within the company. We have implemented very strict technical and organisational procedures for ensuring that, by default, only Personal Information which are necessary for each specific purpose are collected, used and disclosed by us. These procedures prevent your Personal Information from being lost; or used or accessed in any unauthorised way.
We also have procedures in place to deal with any suspected or actual data security breach. We will notify you and any applicable supervisory authority of a suspected or actual data security breach where the Data Protection Laws requires us to do so, and within the time frame required by the applicable Data Protection Law.
Richlink app uses only industry best practices (physical, electronic and procedural) in keeping any data collected (including Personal Information) secure. In addition, we use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to operate the Platform, and these third parties have been selected for their high standards of security, both electronic and physical.
Who Handles Your Personal Information
The Richlink app product is owned and operated by Yexc Technologies Inc. References to "we," "our," or "the Company" in this Policy refer to Yexc Technologies Inc. and its authorized representatives.
When we provide services or process personal data from users located in Canada, we will make our best efforts to comply with the relevant Canadian regulatory requirements and data protection laws.
If you want to ask us anything about what's in this Policy, or anything else privacy- or data-related, or exercise any of your available privacy rights, you can contact our Operation Service Team at:
Operation Service Team
email: yexctechnologies@gmail.com
Why We Use Your Personal Information
Under PIPEDA, the legal basis for our collection and use of your Personal Information is your informed consent, and by submitting this Personal Information you acknowledge having granted this consent to the Richlink app. In the event you withdraw your consent to use such Personal Information, you may no longer be able to access or use some, or all, of the Platform.
Richlink app also automatically collects certain information using "Third-Party Analytics Programs" such as Google Analytics to help us understand how our customers and other individuals use the Platform, but none of this information identifies you personally, except via an alphanumeric string. For example, each time you visit or use the Platform or log in to the Platform, we automatically collect (as applicable):
- your IP address
- the browser and computer or device type and ID
- analytics identifiers (access times, the web page from which you came, the web page(s) or content you access, external links you click on, other engagement information, and other general related information).
We use information collected in this manner only to better understand your needs and the needs of the Platform customers in the aggregate. Richlink app also makes use of information gathered for statistical purposes to keep track of the number of visits to the Platform, the specific pages on the Platform, and customers with a view to introducing improvements to the Platform. Your IP address and other relevant information we collect using the Third-Party Analytics Programs may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Richlink app Terms of Use.
Who We Share Your Personal Information With
1. Third-Party Service Providers
We share some of your Personal Information with certain types of third-party service providers, who are identified above. Some of these third-party providers may be located outside your home jurisdiction, including in the United States.
When we disclose Personal Information to a third-party service provider, we will only do so pursuant to a written agreement that protects the confidentiality of your information, except in urgent situations where this may not be possible.
The service providers that we use for the Platform that may have access to your Personal Information, and their subprocessors, may change over time as we continuously improve our Services. If you have concerns or would like to know more about the specific service providers involved at a certain time, please contact our Operation Team with the details of your request, using the contact information provided above.
2. Law Enforcement & Financial Institutions
Richlink app may share your Personal Information with law enforcement, government agencies or other public authorities in the following circumstances:
- Legal Obligations: When required by applicable laws (especially the Financial Regulatory Laws) in response to lawful requests, including those related to national security, law enforcement and governmental bodies.
- Preventing Harm or Illegal Activities: When we believe it is necessary to investigate, prevent, or take action regarding illegal activities, including but not limited to fraud, terrorist financing or situations involving potential threats to the safety of any person. This also includes any violation of the Terms of Use that apply to you.
- Protecting the Platform: When we believe it is necessary to investigate, prevent, or take action regarding situations that involve misuse of the Platform infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks or attempts to compromise the security of the Platform infrastructure or the Platform generally).
Our disclosures will be limited to the purpose of assisting our customers with making use of our Services, addressing an error that has occurred, or preventing/investigating the occurrence of what is or may be a criminal offence.
3. Email Service Providers
Richlink app uses certain third-party email services providers to communicate with you about the Platform, and to send you promotional communications (the "Email Service Providers"). Personal Information (your email address) is transferred to the Email Service Providers in order for the emails to be sent out properly. Your Personal Information is only used to send out emails; the Email Service Providers do not use this Personal Information for any other purpose, and will not transfer or sell your Personal Information to any other third party.
You may unsubscribe from receiving promotional emails from us at any time by following the link at the bottom of any email sent to you. Other emails that are related to Platform functions will not have an opt-out option as they are necessary for the use of the Platform. You can also unsubscribe from any of our marketing communications by contacting us at yexctechnologies@gmail.com
We Use Tracking Technology ("Cookies")
Richlink app uses tracking technology ("cookies" and related technology such as tags, pixels and web beacons) in the Platform, and by interacting with the Platform you agree to their use.
Cookies are small text files placed on your computer or device when you visit a website or use an online service, in order to track use of the site or service and to improve the user experience by storing certain data on your computer or device.
We use cookies and related technologies for the following functions:
- to enable your logging-in to the Platform;
- to provide general internal and user analytics in the Platform and to conduct research to improve the content of the Platform using the analytics programs as described above in this Policy;
- to track and differentiate users; such cookies and other related technologies are used by third-party services integrated into the Platform; and
- to assist in identifying possible fraudulent activities.
Your browser or device can be set to refuse cookies or delete them after they have been stored. You can refer to your browser's or device's help section for instructions, but here are instructions for the most commonly-used browsers and operating systems:
Your Rights Regarding Your Personal Information
You have the following rights regarding your Personal Information held by Richlink app. Please note that the availability of these rights may vary depending on the Data Protection Laws applicable in your location.
- Withdraw Your Consent: You can change your mind at any time and stop Richlink app from using your Personal Information;
- Delete Your Data: Ask us to erase your Personal Information from our records;
- View Your Data: Access your Personal Information and any relevant information around its collection, use, and disclosure;
- Get a Copy of Your Info: Request an easy-to-read copy of your data to share with another organization if you'd like.
- Update Your Info: Let us know if your Personal Information is wrong or outdated, and we'll fix it.
- Opt-Out of Marketing: You can stop receiving promotional emails or messages from us anytime.
- Know Who Gets Your Info: Find out if we share your data (we don't sell or rent it) and see the relevant sections in this Policy for details. Contact our Operation Team if you have more questions.
- Limit How We Use Your Info: If your Personal Information is incorrect or if we're handling it improperly, you can ask us to restrict its use.
- Say No to Targeted Ads: Refuse any marketing or advertising targeted at you by Richlink app.
If you wish to exercise any of these rights, please contact our Operation Team at the contact information above.
If you request erasure of your Personal Information, we will comply to the extent feasible; however, Richlink app reserves the right to retain some Personal Information for a reasonable time to fulfill legal obligations or comply with legal processes, particularly those required under Financial Regulatory Laws, as provided in the Data Retention section below.
Please note that deletion of your Personal Information may limit or prevent you from using all or a portion of the Platform.
Data Retention
Your Personal Information will generally be retained only as long as necessary for the purpose for which it was collected. For example, we will retain your Platform account information only for as long as your account remains active.
However, because Richlink app is regulated under the Financial Regulatory Laws, we are required to keep certain Personal Information for up to seven years to comply with these legal obligations. Rest assured, we will continue to safeguard your Personal Information to our very high standards and according to this Policy throughout the retention period.
Children's Privacy Statement
The Platform is not intended for children under the age of 18. We do not knowingly collect any Personal Information from a child under 18. If we become aware that we have inadvertently received Personal Information from a person under the age of 18 through the Platform, we will delete such information from our records.
Changes to this Privacy Policy
The date at the top of this page indicates when this Policy was last updated. Every now and then, we will have to update this Policy. You can always find the most updated version at this URL, and we will always post a notice on our Platform if we make big changes.